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Support Services

Learning Through Technology at Kutztown University

The array of technologies available at Kutztown University for student learning include teaching computer laboratories, mobile Wi-Fi laptop computer labs, classroom technology audio/visual computer presentation systems, and general purpose public computing facilities.

The campus network provides Internet access using both wired and Wi-Fi wireless technology.

That Internet capacity provides students with access to Web 2.0 collaborative tools, including the Desire-To-Learn Learning Management System.

Kutztown University provides computer-enhanced classroom technology presentation systems in more than 175 of 200 total classrooms, which is approximately 88% of the classrooms currently in use for instruction and the number continues to grow.

Eleven of the technology-enhanced classrooms are large venue lecture halls, using touch panel classroom technology to control computer projection equipment, a variety of instructional media equipment, sound and lighting. The theatre classrooms contain large projection screens, enhanced sound and lighting systems, optimized acoustics, ergonomic seating, and enhanced air exchange capability for our students.

Technology is in place to remotely support, and manage the classroom audio-visual presentation systems, improving the level of reliable performance of those units.

The university currently maintains over 40 computer teaching classrooms or academic computing labs providing seating for students at 15 or more computers.

The campus currently provides approximately 1500 microcomputers for student learning located in the campus computer laboratory facilities, with a ratio of approximately 75% Windows to 25% Macintosh computers for student use across the curriculum.

A comprehensive life-cycle replenishment program has been established to keep computer technology current at Kutztown University, replacing the computer equipment every four years.

Bear Bucks

"Bear Bucks" is the most flexible spending account on campus. A student can deposit money into a Bear Bucks account and use his/her ID card to make purchases in the following venues:

Student Bookstore
Dixon Marketplace
All dining locations
Campus-wide vending machines
Dixon, Deatrick and Old Main Laundry rooms
Library AV Center
Library Circulation Desk
MSU Information Desk

KU Card Office (for passport photos)

ResNet
Rec Center
Copy Center
20+ off- campus merchant locations

See www.kutztown.edu/kucard/bearbucks/offcampus.html for a full list.

The balance on the "Bear Bucks" account will stay in the student's account until the student leaves Kutztown University. Contact the KU Card Office, (610-683-4825, 288 McFarland Student Union, kucard@kutztown.edu) immediately if an error or a fraudulent use has occurred. By opening a Bear Bucks account, a student implicitly accepts the terms and conditions of the account. For more details about Bear Bucks and its terms and conditions, please visit www.kutztown.edu/kucard/bearbucks.html.

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Bursar's Office

The Bursar's Office is located in the Stratton Administration Building Room 225. The Bursar's Office handles tuition, housing and meal invoicing as well as items such as, but not limited to: Health Center fees, ID fees, additions of Bear Bucks and Flex Dollars. All invoicing is done electronically in MyKU, with an email notification sent to the students KU email account. Details on payment options, costs, and more can be found on the Bursar's office website - http://www.kutztown.edu/admin/bursar. Feel free to email the office for assistance as well, bursar@kutztown.edu.

Career Development Center

Career Development is a process, not a mystical event that is initiated upon graduation. Each individual experience is part of an on-going process of personal and professional development. The Career Development Center strives to offer a comprehensive array of programs and services that support and facilitate career development for all students and empower members of the Kutztown University community to choose and attain personally rewarding careers. Career planning is an educational process through which individuals can understand the relationship between their capabilities and interests; their University experiences and professional opportunities outside the University; and the steps necessary to prepare for those opportunities. Most need time to accomplish these steps. Students should begin to explore possible options early and prepare for entry into one of the career fields they choose. By applying the principles of career planning, students can build upon their academic experience as they develop abilities/skills and engage in internships and experiences that relate to professional goals and career opportunities. This process involves learning about various working environments, the skills needed by employers, and the directions in which a career may evolve.

Students must identify their interests, abilities, and skills. Rather than ask "What can I do with a major in _____?", they should ask, "What careers will use my skills and abilities?" To acquire employment, individuals research the type(s) of work desired and the specific organizations that provide the work, interview for jobs through which career or professional objectives can be met, and then select from the options available the one that best meets their needs. During this phase, students must ask, "Who hires people to do what I want to do?" This process requires skills in such areas as writing effective cover letters and resumes, interviewing techniques, and job search strategies to enhance interaction with employers. Internships are highly recommended as part of this process.

The Career Development Center will not "get you a job," but it will provide an environment in which talented individuals and exciting career opportunities can find each other. The goals of this integrated career planning and employment acquisition process are for Kutztown University students and alumni to:Think of themselves as educated professionals with skills and abilities that have value to employers,

Think in terms of functional responsibilities rather than merely linking a major to jobs,
Acquire and develop the skills necessary to become self-reliant and informed decision makers,
Prepare for a competitive job market, and
Develop their potential of becoming self-reliant managers of their own careers.

Resources

The following resources and services are available to assist students in preparing for professional opportunities after graduation:

Career presentations and workshops:

Resume/cover letter writing, interviewing techniques, job search strategies, dining and workplace etiquette, and preparing for graduate and professional school.

Fairs:

Internship and job fairs and graduate school fairs are held each year.

One-on-one appointments:

Students are encouraged to meet with a Career Coach to discuss major selection career options and goals, internships and related experiences, individual job search strategies, effective interviewing techniques, and/or other related concerns.

On-campus interviewing:

Employers come to the Career Development Center each semester to recruit and interview students for internships and full-time positions.

Internships & related experiences:

summer and part-time job opportunities are posted online for all students interested in gaining career-related experience. An Externship Program is being developed to help connect students with job-shadowing opportunities.

Assessments and evaluations:

To help students better identify their skills, abilities, and interests, the Career Development Center offers assessment instruments such as the Strong Interest Inventory and Focus. To help students better understand their personality traits and how these may affect major and career choices, the Myers-Briggs Type Indicator (MBTI) is offered.

Review service:

Students are encouraged to have their resume, cover letter, and graduate admission essay reviewed, to develop successful professional writing skills.

College Central Network (CCN):

The online database permits students to view full-time/part-time employment opportunities, summer/seasonal jobs, and internships. (www.collegecentral.com/kutztown).

Career Library:

The Career Library includes books and articles on career planning, current information on opportunities, graduate school information, employer directories, and current internship and job listings.

For more information contact the Career Development Center at 610-683-4067 or visit http://careers.kutztown.edu.

Check Cashing

Checks up to $200.00 from the University, KUSSI, the KU Foundation and Aramark Dining Services may be cashed in the KU Student Bookstore during normal hours of operation. A KU identification card is needed to cash checks. The Bookstore CANNOT cash checks over $200 or any check other than those listed above.

Fraudulent or Bounced Checks

Written notice will be given to an individual when a check is returned from the bank for insufficient funds. A $20.00 charge is made for each bounced check. Failure to cover these checks will result in revocation of the privilege of using checks and check cashing in the future in the KU Student Bookstore, and when necessary, will be referred for criminal prosecution through the local magistrate and an incident report will be forwarded to the Dean of Students.

Community Outreach Center

The Community Outreach Center, located in 281 McFarland Student Union, is the Kutztown University hub for student-led community service and social advocacy work. The center promotes mutually beneficial collaborations between the University, the Lehigh/Berks County communities and beyond. Students can get involved in numerous volunteer opportunities such as the Off Campus Advisory Council (OCAC), America Reads & Counts, Big Brothers/Big Sisters, Special Olympics, Before & After School Mentor Programs, Environmental Cleanups, Blood Drives, Soup Kitchens, Alternative Spring Break Trips and more! The Community Outreach Center can be reached at 610-683-4022 and the OCAC office at 610-683-1524.

Commuter Services

The Office of Student Involvement located in 153 McFarland Student Union provides specialized programs and services for non-traditional and commuter students. Commuter Services offers a variety of retention-based programs, services and information aimed at helping commuter students succeed at Kutztown University.

Commuter Lounge

Located on the upper level of the McFarland Student Union, the Commuter Lounge is the home away from home for many commuters and adult students. With a kitchenette featuring a refrigerator and microwave, campus phone, computers, ride board and friendly faces, the Lounge is a place where commuters can connect and just relax or study in the friendly confines of a comfortable and convenient space.

Lockers

The Information Center in the main lobby of the McFarland Student Union rents lockers for $5.00 a year.

Programming

The Office of Student Involvement coordinates many programs for commuter students throughout the year including Commuter Tuesdays and the Stress Free Zones. Most programs are located in the McFarland Student Union for maximum convenience.

Involvement

With busy lifestyles and various obligations, many adult students find it difficult to get involved. The Office understands this and offers a few ways to stay involved but not overextend the time required to participate. Involvement opportunities include the Association of Non-Traditional Students (ANTS), Alpha Sigma Lambda Honor Society, and the Commuter Student Association.

Counseling Services

University Counseling Services offers short-term psychological services to full-time matriculated undergraduate and graduate students in order to prepare them to meet the lifelong challenges and responsibilities associated with living and working in complex and diverse communities. Student services include individual and group counseling, psychiatric consultation (services are limited), and crisis intervention. While intake and referral services are available to students matriculated in programs within the graduate Department of Counseling and Human Services, students seen for counseling from that program will not be permitted to subsequently complete a practicum or Graduate Assistantship in the Department.

Psychological services are provided by doctoral and masters level mental health professionals, and by counselors-in-training under the supervision of professional faculty counselors. For students who require more extensive or specialized psychological services, referrals are made to mental health professionals off-campus. Counseling services provided by UCS are confidential, within the limits of applicable laws, and are provided free of charge.

University Counseling Services is located in Suite 127 of Beck Hall and is open from 8:00am-4:30pm, Monday through Friday with hours extended until 6:00pm on Tuesdays. The office is closed for lunch from 12pm-1pm, but a staff member is available for emergencies through Public Safety by calling 610-683-4001 or by calling the Health Center at 610-683-4082. Appointments can be made by calling 610-683-4072 during normal working hours or by visiting the office.

Disability Services

Kutztown University is committed to achieving equal educational opportunity and participation for persons with disabilities. It is University policy to adhere to Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990 and its amendments. The University will make its programs, activities and services accessible to students with disabilities. It is the student's responsibility to self-disclose a disability to the Disability Services Office and provide updated documentation of a disability in order to receive reasonable accommodations. Physical injuries, PTSD or TBI incurred from military service are also covered. All records are confidential. Accommodations may include, but not be limited to, extra test time, distraction-reduced testing environment, classroom note taker, alternate text format, use of tape recorder in the classroom, priority registration, alternate test format, other auxiliary aids and services. For students with disabilities and their helpers, please note the "Guidelines for Emergency Evacuation for Persons with Disabilities" at: http://www.kutztown.edu/admin/humandiversity/disabilityservices/evacuationGuidelines.shtml.

Disability Services seeks to provide an atmosphere of support and affirmation for students with disabilities. Students with concerns regarding compliance may register their concerns with the Director of Social Equity after first discussing them with the Director of Disability Services.

The Disability Services Office is located at 215 Stratton Administration Building. Call the office at 610-683-4108 for more information. TDD number: 610-683-4499, Fax: 610-683-1520. Visit the web site at: http://www.kutztown.edu/admin/humandiversity/disabilityservices/index.shtml.

Emergency Closing Announcements

The University has established a phone line (610-683-4649) dedicated for emergency closing information. In the event of weather, power failure or other emergencies a message will be placed on this line to provide the caller with any special information regarding changes in class schedules, activities, and business hours. NOTE: When no emergency conditions exist, the message that will be heard is: "This is the Kutztown University emergency message line. At the present time there are no changes in the University's operating schedule."

University Weather Delays, Cancellations and Closing Information

University information can be obtained in several ways:

The weather hotline at 610-683-4649
The KU homepage at www.kutztown.edu
The KU information Channel on Service Electric Cablevision Channel 24 in Kutztown and eastern Berks County, and Channel 41 on Hometown Utilicom in Kutztown.
WFMZ Channel 69 and its affiliates
KU Alert-we will be using the KU Alert system to relay weather-related information. If you are not already registered, please visit www.kutztown.edu/kualert.

Please be aware that we have to make decisions that affect on-campus residents as well as our commuter students, and that the weather forecast can change by the minute. We do not have "snow make-up days" as the school districts do, so every class that is cancelled needs to be rescheduled. We understand that rescheduled times may be inconvenient for faculty and students alike, and we encourage faculty to work with students when these situations arise.

While we will do our best to keep the university open, we try to make the most educated decision based on the forecast as early as possible. It is best, however, to continue to check the hotline during your commute in the event that a later weather decision is made.

For further information on the University's on campus snow and ice removal plan, please visit http://www.kutztown.edu/admin/facilities/building/snow.shtml.

Financial Aid

Financial Aid Services is located in 209 Stratton Administration Center. The telephone number is 610-683-4077. Financial aid is available to afford the student access and choice when considering post-secondary education. A basic principle of financial aid is the primary responsibility for educational costs must be assumed by the family, including the student. The family's resources both student's and parents'- are federally computed to calculate an index for determining eligibility for the financial aid programs. Aid from federal, state, private and institutional sources may then supplement educational expenses to the extent that funds are available.

Financial Aid services major functions includes processing aid application information for the purpose of delivering federal and state aid to eligible students, administering institutional and private aid as well as counseling students. This assists in the University's efforts to provide access and the recruitment and retention of students.

The amount of financial aid is dependent upon the extent of the student's need and availability of funds. Typically, aid is processed for the entire year, which consists of two semesters of 15 weeks for a total of 30 weeks of instruction time.

Students seeking financial aid are required to submit the Free Application for Federal Student Aid (FAFSA). The FAFSA must be filed each year by our priority filing deadline of March 1 to be considered for all forms of aid. This process applies to both in-state and out-of-state students seeking consideration for all available aid from the institution.

Student and Parent Loans

The Financial Aid Office will automatically certify a Federal Direct Stafford Loan for students who complete a Free Application for Federal Student Aid (FAFSA). First-time borrowers or students who have not had Direct Stafford Loans before must go to studentloans.gov to (1) complete entrance counseling and (2) sign a master promissory note. The student will use their FAFSA PIN to electronically sign the master promissory note. Loan funds are delivered via EFT to the Bursar's office at the beginning of each term.

To decline the Stafford loan, the student must complete a Loan Change Form and return it to the Financial Aid Office. A loan cancelled for fall is automatically cancelled for the whole year. The Loan Change Form is available in the Financial Aid Office or online.

Go to www.kutztown.edu.
Click on "Current Students" link then click on the "Financial Aid" link.
On the Financial Aid Office's website, click on the "Forms" link.

Parents seeking to borrow the parent PLUS loan also apply at studentloans.gov. If a parent is denied a PLUS Loan, the student may be eligible to receive more unsubsidized Stafford Loan funds.

Financial Aid Progress Requirements

Continued aid eligibility for incumbent students requires maintaining financial aid progress toward a degree. This measure is both quantitative (completion rate based on credits) and qualitative (GPA) in nature.

Financial aid progress requirements are not the same as the University's academic policy. Advice from an academic advisor may differ from what is needed to maintain financial aid eligibility.

Effective Fall 2011, financial aid progress is measured after every period of enrollment (fall, winter, spring, summer). If a student drops below the minimum requirements following a term of good financial aid standing, they are permitted to have a financial aid warning term in which they will still receive federal Title IV financial aid. If they do not regain satisfactory financial aid progress by the end of the warning term, they will lose all federal Title IV aid until they have met the following financial aid progress requirements or are granted a semester of appeal:

Maintain a 2/3 completion average by completing 2/3 of the total cumulative credits attempted (credits attempted are all credits which the student is enrolled in at the end of Drop/Add).
- All new credits earned > 2/3 (.6666)
- All new credits attempted
Maintain a cumulative 2.0 GPA

Every time a course is repeated, it will be included in cumulative credits attempted. However, the repeated course will only be counted as credits earned the first time a passing grade is received.

Only credits earned from a course in which the student was actually enrolled will count for financial aid progress. CLEP credits, credits received by challenge exam, and credits received as a result of placement testing to determine proficiency are not included in the financial aid progress formula.

Students who need to raise their GPA will need to take classes at Kutztown University as transfer credits do not affect the GPA at KU. Taking classes at another institution will increase a student's completion average, but will not necessarily be enough to regain financial aid eligibility.

Withdrawing and Impact on Financial Aid

Financial Aid Services strongly recommends that a student who is considering withdrawing from a course or from an entire semester meet with a financial aid counselor before taking any action. The counselor can explain how the withdrawal will affect the student at the time of the withdrawal or in subsequent semesters for measurement of financial aid progress.

Also, based on the return of funds calculation for the different types of aid, the student could be obligated to repay any refunds from financial aid that the student was given prior to withdrawing or the student could owe the Bursar's Office for costs that are no longer being covered by financial aid based on the withdrawal date. Visit the Financial Aid Office website financialaid.kutztown.edu or contact the office for assistance.

Health & Wellness Services

The Health & Wellness Center at Beck Hall includes the following departments:

Clinical Services
Health Administrative Services
Health Promotion Services

Clinical Services

All students who are currently enrolled in classes and have paid the semester health center fee are eligible for healthcare services. The facility is an ambulatory healthcare center, where students are seen by a professional nursing staff and, if appropriate, a family practice physician. Students are encouraged to electronically schedule an appointment via the website, My Health Link. The availability of a walk-in appointment will be determined by the daily schedule and demand for services. All emergencies are referred to local hospitals. Listed below is an overview of services provided:

Nurse appointment for minor illnesses or injuries
Physician appointments
Women's healthcare services by a physicians assistant
Administration of allergy injections and some vaccines
Limited on-site laboratory testing
STD testing and treatment

Students are encouraged to bring their student ID and insurance cards for all appointments. While no third-party billing is done, the health insurance information will be needed for any off-campus referrals and laboratory testing provided in-house. Other services that will incur a fee are:

Dispensing of a prescription medication
Laboratory testing
Allergy injections
Women's health

A self-care station is available during the hours of operation for Clinical Services at no additional charge. The station contains first-aid supplies, some over-the-counter medications (acetominophen, ibuprofen, etc.) and condoms.

Hours of Operation

Monday -Thursday, 8:00 a.m.-7:30 p.m.
Friday - 8:00 a.m.-5:30 p.m.
Saturday/Sunday - 10:00 a.m. - 5:30 p.m.

Medical Excuse Policy

To ensure the compliance with the HIPAA (Health Insurance Portability and Accountability Act) and FERPA (Family Educational Rights and Privacy Act), Clinical Services will adhere to the procedures established to protect health information of the student seen in Clinical Services.

Excuses from Classes

Clinical Services will provide excuses in a limited number of situation involving student illness.

The Staff of Clinical Services will write excuses for students ONLY if they are:

a) admitted to a hospital for observation

b) sent home by medical personnel for further treatment, OR

c) if the illness is of such a nature that class attendance is not medically advised by the doctor or registered nurse. Student will not receive excuses when they are treated by non-university physicians or for minor illnesses, colds, etc. Students who are not seen at the time of the illness will not be given excuses.

Students will have excuses written by the doctor or registered nurse in those situations when absence from class is warranted.

Excuses are not written for minor illnesses such as colds, or if not deemed necessary for recovery.

One excuse is provided for the student to show all professors.
Excuses will not have the reason (i.e. medical condition) written on the form unless agreed or requested by the student.
The student must sign the excuse in the presence of the doctor or a nurse.
Staff verification of student encounters (excuse of a note or visit) violates the HIPAA regulations and will not be provided. Revised April 20,2012.

Health Administrative Services

This unit provides administrative support to Clinical Services in the following manner:

Coordinates the submission of required medical forms, including immunization history.
Maintains a report program regarding the surveillance of communicable diseases.
Coordinates billing fees for Clinical Services.
Coordinates the request for medical records.
Provides information concerning the university health insurance plan.

For more information about program and services sponsored by Health & Wellness Services, visit the university's website.

Health Promotion Services

A full-time director for Health Promotion Services provides activities and programs that encourage healthy lifestyle choices. Some educational topics include stress management, healthy eating, sexual responsibility, tobacco cessation, and alcohol and other drug content.

The director supervises peer-to-peer education programs and coordinates campus activities that include the annual campus health fair. The office is open during the weekdays and by appointment. The phone number is 610-683-4082.

Alcohol and other drug programming provides campus and community support in implementing strategies to reduce high-risk drinking. Staff members conduct campus alcohol risk assessments and facilitate the BASICS (Brief Alcohol Screening & Intervention for College Students) Program. The President's Roundtable on Alcohol & Other Drugs is a community coalition aimed at implementing environmental strategies to reduce risky associated with the use and misuse of alcohol and other drugs. Staff members provide services during the academic year. The phone number is 610-683-4240.

Housing, Residence Life and Dining Services

Housing, Residence Life and Dining Services is responsible for all aspects of students' residence on campus. The program is designed to meet students' needs on the physical, emotional, interpersonal, and educational levels. The Housing, Residence Life and Dining Services staff manage nine traditional halls, two suite-style halls, two apartment-style villages, and one residence house, which accommodates approximately 4,700 students. Each residence hall is managed and supervised by a professional Residence Coordinator, directly or with the assistance of a graduate student Resident Director. 250 student staff serve as Desk Receptionists and Community Assistants to assist in providing a safe, congenial, and educationally supportive environment within the residence halls. Each staff team works with the residents of the hall to develop a strong sense of community within each hall; to explore personal and academic interests which enhance out-of-classroom learning; to develop strong interpersonal skills within a diverse population, and to plan and execute activities in which residents have an opportunity to develop leadership potential. Members of the Housing, Residence Life and Dining Services staff are available 24 hours a day, 7 days a week, to address questions, refer students to the appropriate services when special needs arise. Students are encouraged to take advantage of the services and support that these staff members provide while making their residency a positive living-learning experience.

The central office staff coordinates the overall program, its processes, and the facilities. The Main Office is located in 106 Old Main. Inquiries about the housing contract, eligibility for housing, room damages, facilities upkeep, the residence hall computer network, residence hall personnel, hall leadership, and programming resources, should be directed to the staff in this office. In addition, the Housing Contract and Living On Campus calendar/handbook are also important and informative resources which will provide students with additional information about policies and procedures.

International Student Services

KU recognizes that international students studying at Kutztown University have special needs and interests. To help them with such things as getting settled in a new country and in their dealings with immigration, the Office of International Programs has been designated to assist international students. Please be certain to stop in the Boxwood House to become acquainted with the services available.

Identification Cards

The Kutztown University identification card identifies the bearer as a member of the University community and, upon payment of the Student Activity Fee, as a member of the Student Government Association. Use of the card is subject to the following provisions:

The card must be carried at all times and must be presented upon request of a University official in the performance of his/her responsibilities.
Students may be called upon to present the KU identification card for such services as dining, AV Center, Health and Wellness Center, entrance into residence halls, library privileges, computer labs, service in administrative offices, and for other privileges which require that receivers of such services are KU students.

Most students receive a student identification card as part of their new student orientation program. New identification cards can be obtained at the KU Card Office (288 McFarland Student Union). If a card is lost or found, it must be reported to the KU Card Office (610-683-4825 or kucard@kutztown.edu). Cards reported lost will be suspended immediately. The cost of a replacement card is $15.00 (includes lost or damaged card).

A "validated" KU ID identifies the bearer as a member of the Student Government Association by virtue of payment of the Student Activity Fee. No student will be admitted to an SGA-sponsored event free or at the student rate without having paid this fee. It is also required for check writing/cashing in the KU Student Bookstore.

Access/Replacement

Student ID cards are used to access Bear Bucks, meal plans and flex dollars. If a student loses an ID card, a new ID can be issued in the KU Card Office (288 McFarland Student Union) between the hours of 8:00am4:30pm Monday-Friday (8:00am-6:30pm Wednesdays, subject to building hours), summer hours 8:00am-4:00pm Monday-Friday, or in the Public Safety and Police Services Dispatch Office in Old Main from 4:30pm-8:00am, Monday-Friday and on a 24 hour basis on weekends (during the academic year). Replacement ID costs are billed directly to your account in the Bursar's Office when a new ID card is issued. Each replacement card costs $15.

Kutztown University Student Services, inc. (KUSSI)

Kutztown University Student Services, Inc. ("KUSSI") is an independent, non-profit organization operated exclusively for the benefit of KU students. Although closely affiliated with Kutztown University, KUSSI is a business entity separate and distinct from Kutztown University, Pennsylvania State System of Higher Education (PASSHE) and the Commonwealth of Pennsylvania. The KUSSI Service Center works closely with the Student Government Board (SGB) to provide free and low cost services for students and student led organizations at Kutztown University. In addition, KUSSI offers a multitude of services to students through its operating divisions located in the Student Bookstore and Dixon Marketplace. KUSSI receives no subsidies of any kind, and contributes the majority of its surplus to student organizations, scholarships and campus athletics. For more information, visit www.kussi.org or stop by Room 171 of the McFarland Student Union.

KU Student Bookstore

The Student Bookstore, a division of KUSSI, is a one-stop shopping location for all your school and personal needs. The Student Bookstore provides an online comparison shopping tool to help students find the best prices for course materials. The store offers rental textbooks, digital textbooks, and new and used textbook as well as convenient online ordering and payment options. The Student Bookstore is the official source for KU logo merchandise. Here you can find KU apparel and gifts, art supplies, school supplies, trade books, computer supplies and software, snack foods, health and beauty aids, cards, and stationery. The Student Bookstore also provides student services such as phone cards, money orders, check cashing, shipping, daily textbook buyback, and more. The Student Bookstore is conveniently located on the lower level of the McFarland Student Union. For additional information, contact the bookstore at 610-683-4099 or shop online at www.kubstore.com.

KUSSI Marketplace ("Dixon Marketplace")

The Dixon Marketplace, a division of KUSSI, is a marketplace of student goods, including convenience items, logo apparel, and trendy gifts. Students are able to take advantage of daily services such as copying, faxing, and photo processing. The Marketplace also features a brand new Rita's Italian Ice Shop. The Dixon Marketplace is located on the ground level of the Dixon Residence Hall and is open until midnight or later 7 days a week, with on-campus delivery available. For additional information, contact the Dixon Marketplace at (610) 683-4966 or visit our web site at www.kudstore.com.

KUSSI Service Center

KUSSI provides administrative and financial support to SGA through the SGA Accounting and Auxiliary Services office located in the KUSSI Service Center, Room 171 of the McFarland Student Union. For additional information please visit our web site at www.kussi.org.

SGA Accounting Services

The SGA Accounting Services office provides private accounts and accounting services (deposits, purchase orders, check requests, cash boxes and more) to all registered student organizations on campus. In addition, the SGA Accounting Office supports student organizations through the Student Government Association (SGA) budgeting process and funding initiatives. Also provided are SGA vehicle rentals and copier services for Maroon status (registered) and Gold status (sponsored) organizations, as well as discounted newspaper subscriptions for all students. The SGA Accounting Services office may be contacted at (610) 683-4090.

Auxiliary Services

The Auxiliary Services office manages a variety of services to students including campus laundry facilities, vending machines, MicroFridge rentals, pay telephones, the Graduation Festival and more. The KUSSI Auxiliary Services Office may be contacted at (610) 683-4090.

Meal Plans

Any student registered for classes may purchase a meal plan. We offer a 19, 14, and 10 Premium meal plan and 175 or 75 Block meal plan. Students living in residence halls must have the 19 or 14 Premium Meal Plan or the 175 Block. Students living off campus, commuting or living in the Golden Bear Village Apartments, Honors Building, and Efficiency Apartments in Dixon Hall have the option to choose any meal plan if they desire to do so. Sign up for your meal plan at mydining.kutztown.edu. Enter your student ID & password. Click on Apply Online, make a selection from the drop down arrow, read and agree to the contract, click on submit. Once you agreed to the contract log back on and click on Housing/Dining to select your meal plan! Changes to your meal plan may be made prior to the start of the semester or during the first two weeks of each semester at KU Dining Services Office, 106 Old Main. Or email kudiningservices@kutztown.edu. No changes will be accepted over the phone. Block Meal Plan refunds are determined by the number of meals consumed and Premium Meal Plan refunds are determined by the weeks used. Students withdrawing from the University will not be entitled to refunds after the fifth week of classes. KU Dining Services will not issue a refund for less than one dollar. Students who choose to move out of the residence halls and who wish to cancel their meal plan must immediately notify the KU Dining Services Office.

Dining Flex Dollars

All meal plans come with a specific amount of Dining Flex Dollars included in the meal plan cost. Use it to purchase snacks, beverages, or to supplement your meal cash credit of $4.85 in the food courts and coffee shops on campus. You can add more Dining Flex Dollars to your existing account or start a Volunteer Dining Flex Dollar account by logging onto myku.kutztown.edu. Click Student Center, Finances, Purchase Items. For more details about dining flex dollars and meal plans visit www.kutztown.edu/dining.

Regulation for Entering Dining Areas

Student IDs must be presented to the cashier for each meal. For one meal, swipe students can enjoy all-you-care-to-eat dining in the South Side Café or they can use the meal cash credit. A student may not lend their ID to another person for purposes of using a meal plan or dining flex dollars. Misusing a student ID will result in disciplinary action.

Dietary Needs

Students with special dietary needs or intolerances can contact KU Dining Services Office, 610-683-1314 or kudiningservices@kutztown.edu to request an appointment with ARAMARK's Food Production Manager to review any special requests or dietary concerns.

ARAMARK

ARAMARK is the food service provider for KU Dining Services. We invite you to visit them on the web at www.kutztown.campusdish.com for more information about menus, nutritional information, dining venues, and hours of operations. Like Kutztown Dining on Facebook to stay up to date on all the latest dining events and promotions at www.facebook.com/kutztowndining.

Off-Campus Housing

Students seeking private off-campus housing can search via the University webpage: http://och.kutztown.edu. Property owners will list vacancies directly to the site. Students can conduct up to the minute searches and if they wish to post a roommate request, they can establish an account through this site. Descriptions of listed properties are provided through the web site for prospective tenants. Links to agencies providing services to tenants are provided. The arrangements for off-campus housing are a private matter between a property owner and a prospective tenant. Kutztown University does not inspect, recommend, nor approve privately owned off-campus properties.

Public Safety and Police Services

The Department of Public Safety and Police Services is responsible for promoting and maintaining a campus that feels safe and secure for all students, staff, faculty and visitors who are further served by the department through the protection of life and property, traffic and parking control and enforcement, and on and off campus shuttle bus services. Unique informational and training programs such as CPR and First Aid, Rape Aggression Defense (RAD) System, Emergency Preparedness Awareness, and Crime Prevention are offered to the KU community in support of the high quality of campus life.

As fully commissioned officers, the Police Department acts as any other law enforcement agency to prevent and respond to crime within the KU community. The department teams with local, state and federal agencies as needed to ensure a high degree of safety for all who are affiliated with KU.

The department also provides services such as educational programs, property engravers for identification of personal items, a jump box service for dead car batteries, after-hours replacement of lost or stolen KU ID cards, and on-campus safety escorts which are provided 24 hours a day. (Safety escorts can be requested by calling 610-683-4002 or be picking up any blue light emergency phone located across campus.)

The department is located in the basement of Old Main and is accessible through the rear entrance of the building on the Old Main Circle. The non-emergency phone number is 610-683-4002 and the emergency number is 610-683-4001. Please visit its website at publicsafety.kutztown.edu or email messages can be directed to publicsafety@kutztown.edu.

Parking on Campus

Permission to park a vehicle on-campus or in campus-leased parking facilities is a privilege, not a right. All students, faculty, staff and visitors who wish to park a vehicle on campus must register the vehicle with the Department of Public Safety and Police Services by accessing the parking site through http://myku.kutztown.edu. After the vehicle is registered online and the registration fee paid (free for employees, the permanent decal must be picked up in Old Main 13, Monday through Friday from 8:00 AM to 4:30 PM. Lot assignments will be designated upon registering the vehicle. Students must park in white lined spaces only. Faculty and Staff spaces are designated by yellow lines. Acceptance of a decal from the University acknowledges the existence of the Motor Vehicle Regulations and the decal holder's responsibility for adherence to these University regulations. Copies of the complete Motor Vehicle Regulations can be acquired at the Communications Center or viewed online at publicsafety.kutztown.edu, then clicking on "parking" followed by "motor vehicle."

Registration Requirements

A valid driver's license or student ID and the valid vehicle registration card must be presented to obtain a parking decal. A change in motor vehicle registration number, owner's name or address, or vehicle must be immediately reported to the department. The cost for registering a vehicle is $30 per semester or $50 for the academic year. A second car operated by the same individual can be registered free of charge.

Decal Display

In the event an unregistered vehicle is illegally parked on campus, the registered owner of the vehicle will be charged with the violation. Decals are to be installed as directed by the Public Safety and Police Services. Improperly placed stickers may result in the issuance of a parking ticket and must be replaced. Mutilated or defaced decals will be considered invalid and must be replaced. Approval to utilize on-campus parking facilities terminates automatically upon expiration of the respective decal, where upon the decal must be removed.

Temporary Placards

Should a registered vehicle be replaced, either temporarily or permanently, the person to whom the vehicle is registered may obtain a new decal or temporary placard free of charge. In any emergency case in which it is necessary to use a substitute vehicle, a temporary loaner vehicle permit may be obtained 24 hours a day at the Public Safety Communication Center.

Visitor Permits

All visitors are required to have a visitor placard displayed on their dashboard prior to parking on campus. A visitor is defined as someone who is visiting campus for reasons of friendship, business, duty, travel, or the like and is not a member of the KU student body, faculty or staff or employed by a contractor of KU.

Visitor placards may be obtained from Public Safety and Police Services.

Opening and Closing of School

All students, except credit-restricted resident freshmen students (those with below 30 credits entering the fall semester), may have vehicles on campus at the beginning and end of each semester. Though the vehicle need not be registered, it must be legally parked. Students must park in white lined areas only. Please check with Public Safety and Police Services to learn the valid dates for this "open parking."

Parking for Students with Less Than 30 Credits Entering a Fall Semester

Resident students with less than 30 completed credits at the beginning of a fall semester are assigned to park in the Fairgrounds lot 24 hours a day, 7 days a week. Commuter students with less than 30 credits are assigned a parking zone different from commuter students with 30 or more credits. Credit limits are subject to change.

Safe Driving

The maximum speed limit on campus is (15) miles per hour, unless otherwise posted. Safe driving practices must be adhered to at all times. Violators will be fined and/or possibly lose their parking privilege.

Illegal Registration

Anyone who illegally registers or attempts to register a motor vehicle for another student or non-student is subject to the fines for illegal registration and violations and may have their parking privileges revoked or their vehicle towed.

Fraudulent Use or Falsification of Registration or Decal

Anyone who willingly falsifies, omits information on, or forges a vehicle registration or parking decal or placard and/or attempts to misrepresent himself/herself is subject to being charged with violations of the Code of Conduct, revocation of parking privileges or towing of their vehicle.

Revocation of Parking Privileges

Permission to operate a motor vehicle on campus may be rescinded or suspended at the discretion of the University authorities. Failure to comply with University regulations or any type of conduct which may reflect unfavorably upon the University will be valid reason for revocation.

All costs are subject to change.

Skateboarding and Rollerblading

Often times, students and other campus constituents prefer to navigate campus on skateboards, roller blades or other like means of transportation. However, to minimize the risk of personal injury and property damage upon the campus of Kutztown University, the use of skateboards, roller skates, or roller blades is prohibited anywhere on campus, indoors or outdoors, except in designated areas or as part of a scheduled program or demonstration.

Anyone wishing to ride boards or blades on campus for transportation or recreational use should read and abide by the Policy on Skate Boards, Roller Skates, and Roller Blades available online at http://www.kutztown.edu/admin/AdminServ/policy/pdfs/STU-024.pdf.

KU Alert Emergency Messaging System

In the event of an emergency, timely and accurate communication of information is critical. All students should register with KU Alert to receive emergency text notifications. The mass text message warning system powered by e2campus is an opt-in program that allows all KU community members to register two cell phone numbers to receive emergency text messages. Students may register their cell phone and/or email address via their myku.kutztown.edu student account.

Kutztown University has developed a plan for emergency communication that utilizes multiple and redundant methods of communication and notification, in order to maximize the effectiveness and reach of the emergency information. For more information, please visit www.kutztown.edu/kualert.

Rohrbach Library

Rohrbach Library's collections, services and policies are primarily intended to serve the University community. During the fall and spring semesters, normal operating hours are Monday-Thursday from 7:45a.m.-Midnight, Friday from 7:45a.m.-5:00p.m., Saturday from 9:00a.m.-5:00p.m. and Sunday from 2:00p.m.-Midnight. Exceptions to regular hours are posted at the library.

Collection Access

The library's online catalog allows users to search for books, journals, audiovisual materials, maps, and more, as well as reserve items. Also, the library's webpage provides access to 52,000 journals electronically and links to numerous other resources.

Loan Periods

Circulating Books-28 days (1 renewal).
Non-Circulating-Library use only.
Overnight Reserve-1 day (no renewals).
3-day Reserve-3 days (no renewals).
7-day Reserve-7 days (no renewals).

Patrons must present their KU ID each time books are checked out. Patrons are notified of the due date at the time materials are checked out and assume responsibility for their prompt return. Failure to receive an overdue notice does not relieve patrons of fines.

Renewals

Regular circulating books may be renewed online or in person unless a hold has been placed on the item by another patron. Items needed for course reserve will be recalled immediately.

Student Conduct

The ability of a student to maximize his/her learning experiences relies heavily on an environment that balances individual and group freedoms with corresponding responsibilities and accountability. Kutztown University strives to seek that balance through the Student Code of Conduct and the Document on Student Rights and Welfare found in this publication. The primary responsibility of the Office of the Dean of Students is to direct the student conduct system as outlined in these documents.

By protecting the rights of students in a due process oriented system students will be afforded a fair procedure for addressing allegations of misconduct. The governance of student conduct is not always limited to University property. The Statement of Off Campus Rights and Responsibilities, found in the Student Code of Conduct, outlines the expectations for student behavior off campus in an effort to encourage students to positively live and learn in the local community. For more information about the student conduct program please refer to the Student Conduct Services website for more information: http://conduct.dept.kutztown.edu/index.aspx

Veterans Affairs

Services are available for students who are veterans of military service through the Registrar's Office. The office is in direct contact with the Veterans Administration, assists veterans with a maze of paperwork required to insure that Montgomery GI Educational benefits are received on time, and provides advisement and referral services for veterans on a variety of special concerns and personal problems. The office is located in the Stratton Administration Center. For information or questions regarding services, you may visit the VA website at http://www.kutztown.edu/veterans or contact the Registrar's Office at 610-683-4718.