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Record Requests and Confidentiality

As a member of the PASSHE system, Kutztown University follows both FERPA and HIPAA guidelines to protect the confidentiality of all student health records.   

Both Clinical Services and Health Administrative Services follow the guidelines established by the Health Information Portability and Accountability Act of 1996 (HIPAA). Therefore, the relationship between you and any of staff members of these units under Health & Wellness Services maintain strict confidentiality about Protected Health Information (PHI). Information in your patient file at Kutztown University can be released only with your written consent. You may request information in your chart in writing or in person.  There is no charge to obtain information. Please call or visit Health Administrative Services for more information about the fee schedule and to obtain the necessary form to pay the fee.

Listed below are the HIPAA compliant records request for your convenience:

Authorizations are required for release of information to:

  • Parents (unless student is a minor).
  • Physicians and nurse practitioners not on the KU staff who are not at that moment treating the client.
  • Attorneys (by subpoena only).
  • Insurance companies.
  • Schools.
  • Law enforcement agencies; without client consent, a court order or a search warrant is needed.
  • Immigration and naturalization service.
  • Employers.
  • Welfare agencies.
  • Social Security Administration.
  • Veterans Administration.
  • Internal Revenue Service.
  • Civil Service departments.
  • Courts without a Subpoena Duces Tecum.
  • Designee of student (18 yrs of age or older).

Authorizations are NOT REQUIRED for release of information to:

  • Another health care facility via telephone when the information is needed for DIRECT EMERGENCY CARE of the client.
  • Another physician or health care facility that is at that moment treating the client.
  • State and local health departments and/or other agencies.