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Policies

Default Meal Plan

If you are required to have a meal plan according to your housing status and do not select a plan in a timely manner, Dining Services will default your meal plan to the MyTime Platinum. You have the first two weeks of the semester to make any adjustments.

Meal Plan Rollover

All Meal Plans rollover from fall to spring semesters. If a student is not required or no longer wants their meal plan, it is their responsibility to cancel the meal plan.

Dietary Needs Procedure

Students with special dietary needs or intolerances are invited to contact the Dining Services Office to request an appointment with Aramark's Food Production Manager to review any special requests and\or dietary concerns.

Cancellations

Students may cancel their meal plan prior to, or during the first two weeks of the semester. Refunds for during the first two weeks of the semester are prorated based on daily usage. If a student withdraws from KU, they may be issued a meal plan refund based on the university refund policy up until the fifth week of classes. After the fifth week of classes, there are no refunds.​​

Refund Exceptions

Military Leave Refunds -- Students who are called to or who volunteer for active military duty may be entitled to a refund of the remaining balance of their Meal Plan and any used Dining Flex Dollars. Any applicable refunds will follow the policy above

Other Refunds -- At the discretion of the appropriate university officials, a refund may be granted for unusual circumstances.